Help / Frequently Asked Questions
How do I report a member to you?
To report someone to us, please use the reporting function found as a "stop button"
to the lower right in every profile. Members with a certain amount of complaints
will get banned.
Your report is important to us. Only by getting reports from good people like yourself
(you are a good person, right?) can we get rid of the bad people. However, please
note that our system easily will detect false reports made from motives such as
revenge and jealousy. In such cases we will ban the one making the false reports.
Another example is reporting someone for their sexual orientation. Doing so will
result in immediate ban of the one reporting.
Be cool, be a grown up, and report members for the right reasons only. We do not
interfere in personal disputes between members. If you simply wish to stop someone
from sending you messages, you can do so by using the same stop button described
above.
Important: Never report to us if you sent money to someone. We ban all members
that send money. The reason is very simple: If no one ever sends money, no
one will ever ask for money. People sending money are creating a marketplace for
scammers, and we don't want this on our site. Don't come to us whining if you did
something as stupid as that. However, if someone asks you for money and you did
the right thing and did not send any, we would very much like to hear from you.
And one more thing: We will never tell anyone who reported them, so you don't worry about that.
How do I block someone from sending me messages?
Use the "stop button" found to the lower right in every profile. You can also use
the stop button found below each message sent from the member you want to block
from the message page. To enter the message page, click on the "subject" field instead
of the "username" field in your messages inbox.
To unblock someone, just go to
"My Page"
and from there click
"My Block List"
in the right column. Then click the [x] symbol for the ones you want to delete from
this list, which is the same as to unblock.
How do I delete my Account?
Go to
"My Page"
and then click
"Delete my Account"
to the lower left.
How do I change my email address?
Go to
"My Page"
and then click the
email link
just over "Send me E-Mail notifications" in the left column.
How do I change my password?
Go to
"My Page"
and then click
"Change my Password"
in the left column.
It's important that you are using a strong password and that you keep it safe at
all times. If someone else gets hold of your password we will not be able to give
your profile/account back to you, and you will be held responsible for all actions
made from your profile/account.
How do I change my username?
Sorry, usernames cannot be changed. If you really want another username
you will have to delete your old account and create a new one. Please note that
if you do not delete your old account first, our system will detect duplicate profiles,
block them all, and even prevent you from signing up again in the future.
You sent me an email that I got a new message, but I cannot find it. Why?
Sometimes members delete their accounts. When they do so, the messages sent to/from
those accounts will also be deleted. If someone sent you a message and you got notified
by email, and then he or she deleted his or her account, you will not be able to
read the message sent to you. This behaviour is by design and is due to privacy reasons.
I'm having problems uploading my photo. Can I email it to you?
Sorry, no. But uploading photos should be easy. Just go to
"My Page"
and click
Manage my Photo
Make sure it's a "jpg" photo. We really like big photos (small and unclear photos
will not be approved), but the upload must complete within 5 minutes, or our servers
will time out. If that happens to you, please try to use a faster internet connection
or reduce the size of the photo.
You cropped my photo! I don't like that!
Well... some like it some don't. But our photo policy is that we only allow clear
face or face/shoulder shots of good quality.
Now you might say: "But I have seen photos in your site of poor quality and that
was not a clear face or face/shoulder shot". And we have to say: "Yes, you are right".
Our excuse is that those photos were either uploaded before we started to enforce
our photo policy, or we just did a mistake while moderating. We do lots of mistakes.
Will you approve my photo faster if I ask you to?
You mean that you wish to bypass the queue and to be given special treatment? Nah...
if you ask us to do that we will put you last in the queue for sure.
We try to check all new photos within 24 hours, but in some cases the waiting time
might be longer. Please bear (beer?) with us.
Why am I always asked to sign up even if I'm already a member?
Sometimes the cache in your browser can cause problems like this. You could try
to empty it to resolve this problem.
I'm angry!
OK, no need to be angry. Being angry is not very healthy, and it will not get you
a date. You don't have to use this site if you don't like it.
Deleting your account
is easy...
I'm happy!
Sweet! Then we are happy too! 
Contact Us
I still wish to ask you something, can I?
Yes, but please understand that because we are a free site, it might take a while
before you get our attention; sometimes many days.
We will not reply if your question is already answered above or elsewhere in the
site.